Shipping policy

Processing time
Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 12 PM ET on Friday, on weekends, or on holidays will begin processing the next business day. During new product drops or peak seasons, processing may take slightly longer; we'll let you know by email if there's a delay.

Delivery time
Once shipped, standard delivery within the United States typically takes 3–5 business days. Most orders arrive within about a week of being placed. Delivery times are estimates provided by the carrier and are not guaranteed.

Shipping rates
Shipping costs are calculated at checkout based on your address and order.
Orders over $55 ship free anywhere in the United States.

Where we ship
We currently ship within the United States only. International shipping is coming soon. Join our email list to hear about it first.

Order tracking
As soon as your order ships, you'll receive an email with your tracking number. If you haven't received it within 3 business days of placing your order, please check your spam folder, then contact us at support@godfirst.shop

Changes and cancellations
Need to change or cancel your order? Email: support@godfirst.shop within 12 hours of placing it and we'll do our best to help. Once an order has been handed to the carrier, it can no longer be changed or canceled.

Incorrect addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, we'll contact you to arrange reshipment, and additional shipping charges may apply.

Lost, stolen, or delayed packages
Once your order is handed to the carrier, delivery is the carrier's responsibility. If your tracking shows your package as delivered but you can't find it, please check with neighbors and your local post office, then contact us at support@godfirst.shop We'll do our best to help you file a claim with the carrier. We are not responsible for delays caused by carriers, weather, or other events outside our control.

Damaged items
If your order arrives damaged, please contact us within 15 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund, as described in our Refund Policy.

Questions?
Email us at support@godfirst.shop A real person reads every message.