FAQ
Shipping & Delivery
How long will my order take? Most GOD FIRST pieces are made to order, so each one is produced just for you. Production takes about [X business days], plus [X–Y business days] for shipping — so most orders arrive within [total range]. You'll get a tracking link by email the moment yours ships.
How much does shipping cost? Shipping is calculated at checkout based on your location — and orders over $70 ship free, anywhere in [the U.S. / your shipping region].
Where do you ship? We currently ship to [the United States only / the U.S. and internationally]. [If international: duties or customs fees may apply and are the customer's responsibility.]
How do I track my order? As soon as your order ships, we'll email you a tracking link. If you haven't seen it within [X days], check your spam folder or reach out and we'll resend it.
Returns & Exchanges
What's your return policy? We want you to love what you wear. We accept returns and exchanges within [X days] of delivery on unworn, unwashed items in their original condition. Because many pieces are made to order, [describe how you handle made-to-order returns — e.g. "we offer size exchanges and replace any defective items, but can't accept returns on used items"]. Full details are on our Refund Policy page.
My item doesn't fit — can I exchange it? Absolutely. Reach out through our Contact page within [X days] and we'll help you swap it for the right size, subject to availability.
What if my item arrives damaged or incorrect? We're sorry — let's make it right. Email us at [hello@godfirst.shop] within [X days] with your order number and a photo, and we'll sort out a replacement.
Sizing & Product
How do your items fit? Our pieces run [true to size / slightly oversized — adjust to your blanks]. Each product page includes a size chart — we recommend checking it before ordering, especially for your first piece.
How should I care for my GOD FIRST gear? To keep prints and embroidery sharp: machine wash cold, inside out, with like colors. Tumble dry low or hang to dry and avoid ironing directly over any design. Treat it well and it'll last for years.
What materials do you use? We use premium, built-to-last materials — [e.g. heavyweight ring-spun cotton on tees, brushed-fleece blends on hoodies]. Specific fabric details are listed on each product page.
Orders & Payment
Can I change or cancel my order? Because items are made to order, production starts quickly. If you need to make a change, contact us within [X hours] of ordering and we'll do everything we can to help.
What payment methods do you accept? We accept [Visa, Mastercard, American Express, PayPal, Shop Pay — list your active methods]. All payments are processed securely at checkout.
The Brand
What does GOD FIRST stand for? GOD FIRST is faith-driven streetwear built on one conviction — to seek first the Kingdom and keep first things first (Matthew 6:33). Read the full story on our Our Mission page.
Do you do church, team, or bulk orders? [If yes:] We'd love to outfit your church, team, or group. Reach out through our Contact page with what you have in mind and we'll put together options for you.
When do new products drop? We release new pieces as monthly drops. Join our email list for early access and 10% off your first order, or follow @godfirstdrops on Instagram to see what's coming.